Chaperone – Information for Patients, Carers and Relatives

What is a chaperone

Why use a chaperone

  • To provide emotional and physical support to the patient.
  • Their presence helps protect both the doctor and the patient.
  • They may assist the health professional during the examination; for example, the chaperone may assist with undressing/dressing patients as required.

How do I request a chaperone

If you think you may need a chaperone, please let reception know when you book so we can ensure a member of staff is available. If a chaperone is not requested in advance, we will do our utmost to arrange one at the time, however, it may be necessary to reschedule your appointment if a chaperone is unavailable.

What will the chaperone do

  • The chaperone will be present during your examination and will be positioned where they can see how the examination is being conducted.
  • They will leave the room once the patient is dressed so the consultation can continue in private.
  • Your chaperone will not disclose any information obtained during your examination or procedure.
  • Your medical records will show that a chaperone was present during the examination and will document who they were.

Who can be a chaperone

We will do our best to ensure your chaperone is a qualified nurse or health care assistant. If one is not available, a non-clinical member of staff will be asked to chaperone. All staff have received chaperone training. A family member cannot act as a formal chaperone, but you can request that a member of your family or a friend be present as an informal chaperone during the examination.

Can i refuse a chaperone

You may refuse a particular person as a chaperone, in which case we will document the reasons for your refusal and an alternative chaperone will be arranged.

Further Information

If you have any questions, please feel free to speak to a member of the reception team.