What is a chaperone
A chaperone is an impartial observer present during an intimate examination of a patient. The chaperone will usually be the same sex as the patient. If you need to have an examination that may make you feel uncomfortable you may ask for a member of staff (who has been trained to be a chaperone) to be present for the examination in addition to the doctor or nurse.
This is usually for intimate examinations, but some patients may require a chaperone for other examinations. For example, vulnerable patients or those who have suffered abuse.
Why use a chaperone
- To provide emotional and physical support to the patient.
- Their presence helps protect both the doctor and the patient.
- They may assist the health professional during the examination; for example, the chaperone may assist with undressing/dressing patients as required.
How do I request a chaperone
If you think you may need a chaperone, please let reception know when you book so we can ensure a member of staff is available. If a chaperone is not requested in advance, we will do our utmost to arrange one at the time, however, it may be necessary to reschedule your appointment if a chaperone is unavailable.
What will the chaperone do
- The chaperone will be present during your examination and will be positioned where they can see how the examination is being conducted.
- They will leave the room once the patient is dressed so the consultation can continue in private.
- Your chaperone will not disclose any information obtained during your examination or procedure.
- Your medical records will show that a chaperone was present during the examination and will document who they were.
Who can be a chaperone
We will do our best to ensure your chaperone is a qualified nurse or health care assistant. If one is not available, a non-clinical member of staff will be asked to chaperone. All staff have received chaperone training. A family member cannot act as a formal chaperone, but you can request that a member of your family or a friend be present as an informal chaperone during the examination.
Can i refuse a chaperone
You may refuse a particular person as a chaperone, in which case we will document the reasons for your refusal and an alternative chaperone will be arranged.
Further Information
If you have any questions, please feel free to speak to a member of the reception team.
